TALK TO US
Contact BrainStormers
To contact BrainStormers, book a 20-minute call or tell us about your project. We reply within 24 hours. Production down? Use the urgent path below.
Prefer to talk?
Book an intro call: 20 minutes, at a time that suits you.
Book a 20-minute call (opens Google Calendar in a new tab)Prefer to write?
A short form: your project, what you need and how urgent it is.
Tell us about your project (opens our project form in a new tab)
Or write to us at hello@brco.dev
The drawing shows four ways to reach us and, under it, how a call, the form, an email or an urgent request reaches a founder and a next step.
AFTER YOU WRITE
What happens next
- 01
We read your brief
A founder reads every message.
- 02
You get a next step
Usually a 20-minute call, sometimes a few questions first, or a pointer elsewhere if we are not the right fit.
- 03
We talk it through
We look at your goals, product and constraints, then agree what comes next, from a paid working session to a scoped project.
- Roger GrekosCO-FOUNDER · PRODUCT
- Thanos GkanasCO-FOUNDER · ENGINEERING
We reply within 24 hours.
URGENT
Production down?
Urgent requests are triaged the same day.
Urgent requests jump the queue, handled as production incident response.
For production down help, send these three things:
- The error or symptom, with a screenshot or log line if you have one
- What changed last: a deploy, a configuration change or a new integration
- Who on your team has access to the code and the hosting
Set Priority to Urgent in the form.
Never send passwords or keys.
Led by Thanos GkanasCo-Founder, engineeringBY TOPIC
Other ways to reach us
Email
hello@brco.dev
Press
Interviews and media requests: hello@brco.dev. Logos and bios are in the press and media kit.
Careers
To join the talent network, write to hello@brco.dev or read Careers at BrainStormers.
Partners
Accelerators, investors and agencies that want to refer founders or share client work: Partner with us.
THE COMPANY
Where we are
BrainStormers Group Ltd / Ltee, company number 1059244-7.
240 Richmond Street West, Toronto, ON M5V 1V6
A Toronto company working with clients worldwide. More on the company: About BrainStormers.
FAQ
Questions before you contact BrainStormers
What happens after I send a message?
A founder reads your brief. We reply within 24 hours with a next step: usually a 20-minute call, sometimes a few questions first, and sometimes a pointer elsewhere if we are not the right fit. Nothing is booked or charged until you agree to it.
What should I include in my first message?
Say what you are building, who it is for and what stage you are at. Then describe what is stuck or what you need next, any deadline, and what you have tried. Links to the product or a short demo help. Code and documents can wait until we have talked.
Production is down right now. What should I do?
Use the urgent path on this page: send the project form with Priority set to Urgent, or email hello@brco.dev with URGENT in the subject. Include the error or symptom, what changed last and who on your team has access. Never send passwords or keys. Urgent requests are triaged the same day.
Can I book a call directly?
Yes. Pick any time that suits you in our booking calendar for a 20-minute intro call, no need to write to us first. If none of the times work, send the project form or write to hello@brco.dev and we will find one.
Can I share code or documents in my first message?
You can, but you do not need to. A description of the problem is enough for a first reply. If the work needs code access or confidential documents, we agree how to share them first, including any confidentiality terms you need. Never send passwords, API keys or other secrets by email.
Who reads the messages we send?
Our two co-founders, Roger Grekos and Thanos Gkanas, read every message themselves, and nothing is passed on to other companies. We reply within 24 hours with a next step: usually a 20-minute call, sometimes a few questions first, or a pointer elsewhere if we are not the right fit.